Townes Coates's Page

According to survey results published this week by Direct Magazine, U.S. and European bank customer confidence has very nearly evaporated. Far from a simple attitude problem inspired by bad press for national lenders, the results have implications for banks across the spectrum: real losses of customers, real losses of dollars. While these topline numbers reported primarily look at the European customer results, there should be no comfort for U.S. institutions. For everyone who has been laying lo… Continue