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Fannie, Freddie, and Community Banks
5 Replies

Started this discussion. Last reply by JJ Hornblass Sep. 16, 2008.

 

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Townes Coates and Nancy Brown are now friends
January 21
Townes Coates and ashley garcia are now friends
July 31, 2009
The public correctly perceives that too many banks are not looking out for the customers financial best interest. To survive, the customer must come first.
June 8, 2009
I really appreciated this blog today - I have felt this for months and the evidence is certainly coming through in the numbers. For banks to compete into the future they have to really think about trying to revamp their efforts - I'm reading a new b…
May 28, 2009
I suppose the bright side is that there's nowhere to go but up...
May 28, 2009
A blog post by Townes Coates was featured
According to survey results published this week by Direct Magazine, U.S. and European bank customer confidence has very nearly evaporated. Far from a simple attitude problem inspired by bad press for national lenders, the results have implications f…
May 28, 2009
Townes Coates added a blog post
According to survey results published this week by Direct Magazine, U.S. and European bank customer confidence has very nearly evaporated. Far from a simple attitude problem inspired by bad press for national lenders, the results have implications f…
May 27, 2009
Townes Coates and Madeline Wade are now friends
February 20, 2009

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SVP, Financial Marketing

About Me

Deeply experienced in strategic and operational aspects of financial services. Consulting in a full range of marketing areas, from brand building to product development, retention programs to direct sales. We also provide tactical assistance in creating a stronger, more secure portfolio for stability in challenging markets.

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Townes Coates

Bank customer confidence at low ebb

According to survey results published this week by Direct Magazine, U.S. and European bank customer confidence has very nearly evaporated. Far from a simple attitude problem inspired by bad press for national lenders, the results have implications for banks across the spectrum: real losses of customers, real losses of dollars. While these topline numbers reported primarily look at the European customer results, there should be no comfort for U.S. institutions. For everyone who has been laying lo… Continue

Posted on May 27, 2009 at 12:00pm — 3 Comments

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At 10:47pm on August 30, 2008, JJ Hornblass said…
Thanks so much for your comment on my page, Townes. You synopsized our intent exactly. We hope this site is an engaging one, where open-minded bankers (are there are fewer open-minded bankers than there should be) can share ideas, insights, perspectives and even rally around causes, like Green Banking. Thanks for joining the site. I am sure you'll be an active participant!
 
 

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