Michael Gibb's Page

Has the honeymoon ended for Ben Bernanke and Timothy Geithner?

The chairman of the Federal Reserve Board and the Treasury Secretary both endured strong rebukes yesterday, as more lawmakers called on Geithner to resign while a proposed amendment could severely limit the powers of the Fed, an amendment that Bernanke has been fighting off for some time.

Democrats gave cover to the embattle… Continue

BOSTON -- How many different market segments should banks target?

How high can you count?

Banks should be slicing and dicing their customer segments and offering tailored products and services, said a pair of speakers at BAI's Retail Delivery conference today.

Simply tailoring products to consumers, small businesses, and micro-businesses is not enough, said Nate Wehunt, director of eCommerce for Harris Bank, Chicago.

Professional services companies, retailers, and sole proprietorships each h… Continue

BOSTON -- Bank branches are not going anywhere.

That was the sentiment from three bank CEOs who spoke this morning at BAI's Retail Delivery Conference here.

"Innovation is not a replacement" for traditional bank branches, said Richard Davis, CEO of U.S. Bancorp. ""You have to offer mobile banking and you have to have expensive bank branches.

"You have to be everything to everybody."

Davis went as far as to recall a story from his days as a bank teller in 1985, when predictions were that bank… Continue

Bank of America CEO Ken Lewis will retire at year's end, according to Marketwatch.com. No replacement has yet been named.

Lewis has been CEO at BofA since 2001. He was stripped of his chairman's title earlier this year. He has twice been named "Banker of the Year."

More details and perspective to follow.

Talk about being in the wrong place at the wrong time.

Someone with a Gmail account accidentally received an email from an employee at the Rocky Mountain Bank in Wyoming that included contact information and loan details for about 1,300 customers, according to a published report.

The employee then sent a second email to the recipient, asking him or her to delete the first email. When the… Continue