PenFed, Genesis join Ally in home improvement finance race
Porch.com, an online platform that connects homeowners with contractors, launched Porch Financing Solutions on Monday, following the lead of Ally...
Retail Banking
BBVA USA overhauls mobile app
BBVA USA today launched Mobile 9.0, its upgraded mobile app, featuring a more comprehensive and real-time view of customer transactions,...
Citi tweaks digital channels to handle COVID-19 volume spike
As consumers are flocking to digital banking channels during the COVID-19 pandemic, banks are rethinking how they handle customer interactions....
Citizens innovates around its legacy core
Citizens Bank has accelerated its transformation of the bank’s core system, turning to creative workarounds to respond quickly to changing...
Current to add cash deposit feature
Current, a New York-based banking platform, plans to add a cash-deposit feature to its banking app by early August, following...
Ally, BlueVine, Citizens Bank of Edmond join BI Build speaker faculty
Top executives from Ally Financial, BlueVine and Citizens Bank of Edmond are slated to speak at Bank Innovation Build, the...
How Citi scored 270K new online accounts in May
Citibank launched a marketing campaign in May that gained the bank 270,000 new online accounts for existing customers who had...
Weekly Wrap: Banks tackle crisis CX and stand-alone brands
This week, Bank Innovation took a look a Verint report that ranked some of the country's biggest banks based on...
Too small to fail: Can small banks do what the giants can’t with digital offshoots?
Some of the largest banks in the world have stumbled this past year with their forays into stand-alone brands. Last...
Citizens Bank readies mobile app revamp after COVID delay
Citizens Bank is overhauling its 17-year-old mobile app, a move that should improve both the customer experience on the front...
