Steven Ramirez

Web Site:

Bank Innovators Council Innovators Lab Day

April 11, 2014

Join us for the Bank Innovators Council’s Lab Day in San Jose, CA on Monday, April 28 — the day before Finovate Spring.

Read More »

Where Are Bankers Investing in 2014?

March 27, 2014

In 2014, banking will be about Big Data. Financial institutions are investing more into their customers, and their organizations. New understanding of both structured customer data and unstructured data, is changing business strategy at some of the lar...
Read More »

Unlock the power of predictive analytics – PAW Toronto

March 20, 2014

Event: Predictive Analytics Word, Toronto 2014

Presentation:  “Data, Data Everywhere: Leveraging Predictive Analytics to Unlock Consumer Concerns and Eliminate Dissatisfaction”

Case Studies: Capital One/Bank of America

Speaker: Steven Ramirez, CEO, Beyond the Arc    

Date:  Thursday, May 15, 2014, 11:20 a.m. – 12:05 p.m.

Register online >

Learn what customers really want. Meet...
Read More »

Use text analytics to improve customer experience

March 13, 2014

While organizations have historically used customer feedback to make business decisions, the location and depth of customer data has drastically shifted in recent years. As social media adoption continues to increase, consumers are turning to outlets, ...
Read More »

Getting data science on your executive agenda

March 5, 2014

In today’s business world with big talk about Big Data, more and more companies are looking into data science and advanced analytics to improve customer relationships, increase marketing impact, and enhance products and services. It’s an exciting new development as data science offers an unprecedented opportunity for businesses gain insights to operate more...
Read More »

The Road to Customer Intelligence

February 7, 2014

Event: Sentiment Analysis Symposium

Workshop – “Customer Insight Analytics”

When:  March 5, 2014, 1:30 – 5:00pm

Where:  New York, NY


Please join us in New York on March 5 at the Sentiment Analysis Symposium for the “Customer Insight Analytics Workshop.”

The afternoon workshop will offer a thorough, practical look at how business...
Read More »

Leveraging customer feedback to drive business success

February 5, 2014

Event: Predictive Analytics World, Chicago 2014

Presentation:  “Open Your Eyes and Ears: Leveraging Predictive Analytics and Alternative Data Sources to Improve the Customer Experience

Speaker:  Steven Ramirez, CEO, Beyond the Arc, Inc.

Date: Tuesday, June 17, 3:05 – 3:25 p.m.

Register online >

In today’s competitive market, the name of the game is customer...
Read More »

Beyond the Arc leading workshop at the 2014 Sentiment Analysis Symposium

February 3, 2014

Workshop: “Customer Insight Analytics”

Where: Sentiment Analysis Symposium, New York, NY

Date: March 5, 2014  

Time: 1:30 – 5:00 p.m.

Register Today:


How can you leverage “human data” —sentiment, emotion, behavior and connection—to meet key business objectives and build stronger, more profitable customer relationships?

Join us in March at the 2014...
Read More »

Lenders, know thy customer

January 22, 2014

Consumer complaints about financial institutions are never all that surprising. When it comes to money—purchasing, saving and borrowing—many people are sensitive, protective, and cautious, especially in tough economic times. Consumer confidence has waned in the past decade, and the reputations of banks (mortgage lenders, in particular) has suffered. Yet with the right priorities and...
Read More »

Big Data analytics: Key insights for 2013 and what’s ahead for 2014

January 6, 2014

In a recent interview with CIO Review magazine, Beyond the Arc CEO, Steven Ramirez shared his insights on the evolution of Big Data analytics in 2013, and what we can expect in 2014. 

What was the impact of Big Data in 2013? We think the most fascinating developments in Big Data have been with unstructured data....
Read More »