GonzoBanker


The Bottom Line: Ancillary Vendors Need Scale and Cooperation to Fight the Core Players

April 9, 2014
The Bottom Line: Ancillary Vendors Need Scale and Cooperation to Fight the Core Players

It's going to take scale-building and what-if thinking by our ancillary vendors to correct the core players’ price-bullying.
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Attaining the Elusive Phase 2

April 3, 2014
Attaining the Elusive Phase 2

The best way for a financial institution to improve user satisfaction on any system – including core – is to change it. Period.
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What Would Jeff and Steve Say?

March 17, 2014
What Would Jeff and Steve Say?

When you are dealing with increasingly tech-savvy clients who live and breathe on the web and social media, the experience you give them will be your brand.
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GonzoBanker’s Payments Mail Bag

March 6, 2014
GonzoBanker’s Payments Mail Bag

With a dearth of standards and 120 hungry vendors for each good idea, the payments world is a freaking mess right now.
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It’s Time to Uncork Commercial Relationship Revenue

February 26, 2014
It’s Time to Uncork Commercial Relationship Revenue

If bank executives continue to allow the dance of the uniformed, niche players are certain to gain share.
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It’s Time to Rise Above the Risk and Compliance Whining

February 14, 2014
It’s Time to Rise Above the Risk and Compliance Whining

Bigger spending on risk management is now a fact of life. If done right, it can and will help organizations better manage their businesses.
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Strategic Planning is Broken – a GonzoBanker Webinar

February 10, 2014

Thursday, Feb. 27 12:00 PM Mountain Looking out on an industry of increasing “sameness,” strategy in community banks is broken. Disruption and innovation are largely confined to non-bank innovators while the community banking space continues to talk up milk-toast customer service platitudes as panacea. Fixing anemic bank strategy is harder than it seems. In this webinar, industry...
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Life During Wartime

February 8, 2014
Life During Wartime

Like it or not, GonzoBankers, the bank core technology market is now a four-company oligopoly, and that means things are certain to get tougher when it comes to vendor management.
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The More Things Change…

February 3, 2014

The banking industry is dealing with many of the same issues today as nearly 20 years ago!
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Getting Real with Customer Experience

January 27, 2014
Getting Real with Customer Experience

If we understand the realities of what customers expect and what we can influence, we can and will be more relevant to our customers, and they will spread the word.
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