Brett King

Web Site: http://bank2book.com


Financial Inclusion Can’t Be Satisfied with Branches

January 28, 2014
Financial Inclusion Can’t Be Satisfied with Branches

I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the industry there. The new RBI Governor in India, Raghuram Rajan, has ruffled some feathers with his unconventional approach thus far, but he has his work cut out...
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My Social Media Brawl with HSBC

December 1, 2013

If any of you watch my Twitter feeds, Facebook or Google+ posts or those of the financial services crowd at large, it is highly likely that you will have seen a post I authored on Huffington Post on Friday. The post details my experience with HSBC Business Banking after they closed my business account without notifying me....
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My Social Media brawl with HSBC

December 1, 2013

Original Post: http://www.finextra.com/blogs/fullblog.aspx?blogid=8613
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Why Smartphones will kill Credit Card Rewards

November 3, 2013

Original Post: http://www.finextra.com/blogs/fullblog.aspx?blogid=8445
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Why Smartphones Will Kill Credit Card Rewards

November 3, 2013

Credit cards are expensive. According to BankRate.com the average US annual percentage rate (APR) charges on credit cards is 15.35%, but that’s down in recent years. During the financial crisis some US-based credit card APRs went as high as 39.6% as banks like Bank of America tried to compensate for increasing risk, or unwind high-risk...
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Why Digital Revenue is Absolutely Critical for Banks

October 28, 2013

Mobile use is exploding in the banking scene. If you are a retail bank today in the developed world and you don’t have an app for your customers, you are increasingly becoming an exception. Certainly almost every bank in the world today has some form of Internet website and Internet banking capability. However, for...
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Why digital revenue is absolutely critical for banks

October 28, 2013

Original Post: http://www.finextra.com/blogs/fullblog.aspx?blogid=8404
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Why payments are disappearing, and mobile will win

October 11, 2013

Ok, so if you think we’re done with the whole “when is a mobile payment a payment” argument, think again. The reality is that the biggest evolution in payments is not about Visa, Mastercard, Amex, Square or faster payments, but it is about context and simplicity, and that’s where the mobile and other technologies...
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Why payments are disappearing, and mobile will win

October 11, 2013

Original Post: http://www.finextra.com/blogs/fullblog.aspx?blogid=8333
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Mobile is already Mainstream – including at Starbucks

October 3, 2013

There has been some debate on Finextra of late as to whether Mobile Wallets and Payments are mainstream, or whether we are still years off seeing them have some real impact on commerce and payments. I thought I would give the Finextra community the benefit of some simple research that shows that not only...
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