CFPB consumer complaint database analysis (Infographic)

Ever since the Consumer Financial Protection Bureau (CFPB) made their customer complaint database public in July 2012, Beyond the Arc has been analyzing the data to track the leading issues and which financial institutions are generating the most complaints. The infographic below illustrates our findings for the year of 2012.

We think banks and credit [...]

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Original Post: http://beyondthearc.com/blog/2013/customer-experience/cfpb-consumer-complaint-database-analysis-infographic

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