World Usability Day 2012 – Financial Services

I had the opportunity to present in Geneva for World Usability Day. Here is the Prezi of my talk, unfortunately not recorded. This is a summary of some of my previous posts in Usability in online banking and why using Accounting design as the framework for usability is wrong.

 

 

The second presentation was a summary of a study made by Telono on the Mortgage Calculators in various Swiss Bank websites. Here is a quick video extract. The person on the left is tasked with finding the Mortgage Calculator. 0:11 is priceless.

Apologizes for the really bad framing

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